Your terms and conditions of use

Claverin.com is a retail website dedicated to the presentation and sale of Claverin products. www.claverin.com is the property of CALDU SAS with a capital of 5000 euros, whose registered office is located at 154 rue Paradis 13006 Marseille, registered with the trade and companies register under the number 52407879700023.

CALDU SAS
154 rue Paradis
13006 Marseille
Email : sales@claverin.com

The general conditions of sale described below govern the relations between the customers on site www.claverin.com and the site www.claverin.com. These terms and conditions are modifiable by CALDU at any time, in this case, the terms and conditions applied will be those in force on the day of the order

Products

The products available for purchase on the site www.claverin.com are those offered on the day of the consultation of the site and this within the limit of available stocks. Our products are described in the product sheets in the most precise and detailed way possible. However, the pictures presented are only a guide, each product Claverin being unique, the product received by the customer may be slightly different, especially with regard to colors.

Prices

The prices indicated on the website www.claverin.com are presented in euros and take into account the applicable VAT. The delivery costs will be indicated when finalizing the basket according to the delivery address but also the amount of the order. www.claverin.com reserves the right to change prices at any time. The products will be invoiced to the customer on the basis of the tariffs in force at the time of the validation of the order.

Order

Any order made on the site www.claverin.com constitutes acceptance of the general conditions of sale, prices and descriptions of the products. Any order form and data entry on successive screens validated by the customer entail an order considered irrevocable.

Claverin reserves the right to refuse to honor an order, particularly in case of incomplete payment or dispute of payment in progress.

Payment

Payments are in euros and can be made by:- Bank transfer- Bank or postal check: the check must be issued by a bank domiciled in metropolitan France. The check must be made payable to CALDU SAS and sent to the following address (within 7 working days of the order):

CALDU SAS

154 rue Paradis

13006 Marseille

The order will not be sent until the check has been cashed.

- Payment can also be made securely via Paypal or by credit card. The system of securisation set up for the payment by credit card is the system of Société Générale Sogenactif. Sogenactif Paiement is a secure online payment system by credit card (CB, Visa and Mastercard). With 128-bit SSL encryption, the numbers and expiry dates of cards never circulate in clear text on the Internet. All information concerning the transaction between claverin.fr and its customers is sealed and protected against interception attempts. Similarly, the storage of harvested data is secured. Transactions with confidence.

Delivery

Orders placed before midday are usually dispatched the same day for products in stock (excluding weekends and bank holidays). The indicative delivery time for products in stock is 3 days (excluding Sundays and public holidays). Any excess of time will not give rise to damages. Deliveries are made in metropolitan France (Corsica included) as well as in most countries (in which case any taxes and customs duties are the responsibility and are the responsibility of the customer). In case of unavailability of the product after ordering, the customer will be notified and can then request the cancellation or exchange of his order.

The customer is responsible for the compliance of the information provided at the time of the order, in particular with regard to the delivery address. Claverin.com could not be held responsible for any errors of seizure and their consequences (delays, errors of delivery ...). In this case, the costs of reshipment would be borne by the customer.

The expedition can be carried out in letter max, colissimo followed, colissimo international. The customer must check the condition of the packaging and the conformity of the delivered product and to issue reservations on the carrier's delivery note.

The shipping costs are invoiced according to the delivery address and the amount of the order.

Right of withdrawal - Exchange, credit and refund

From the date of receipt or withdrawal of his order, the customer has a withdrawal period of 14 days. After this period, the products will be deemed to be compliant and accepted by the customer. Beyond the legal deadline previously mentioned, Claverin reserves the right to refuse the exchange, credit or refund.

The returned item must be unworn, in its packaging and accompanied by a copy of the order form. Returned products dirty, damaged, incomplete will not be exchanged or refunded. The return costs will be borne by the customer, www.claverin.com advises a return handed against signature. Returns should be sent to:

CALDU SAS
Service clients – Retours
154 rue Paradis
13006 Marseille

The repayment or the putting in place of the asset will be done on receipt of the article. The exchange will be made within 30 days of return.

Warranty

Claverin jewelery is warranted for one year from the date of purchase of the product unless otherwise stated on the material master record. This warranty covers all manufacturing defects but does not cover damage caused by normal wear and tear, improper maintenance, misuse or abuse of the jewelry, exposure to acids, solvents, chemicals, creams and perfumes. It should be pointed out that the acidity of the skin of certain people causes the pearls to die, the guarantee does not cover this risk.

Contact information: sales@claverin.com

Nominative data

www.claverin.com undertakes not to disclose to third parties the confidential data of its customers. They will only be used for processing the order. In accordance with the law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms, the data collected on the site www.claverin.com have been the subject of a declaration to the CNIL under the number m180302194D.

The customer has at all times a right of access, rectification and opposition to all his personal data by writing by mail to:

CALDU SAS
Service traitement des données
154, rue Paradis
13006 Marseille

Intellectual property

All elements of www.claverin.com are protected by copyright, trademarks or patents. Any partial or total reproduction is strictly forbidden.

The responsibility of www.claverin.com can not be engaged in case of problems related to the use of the internet during the consultation of its site.

Applicable law – Disputes

These general conditions of sale are subject to French law. In case of dispute, only the French courts will be competent. A European dispute management platform is also available to buyers at the following address: http://ec.europa.eu/consumers/odr/